I arrived to the hotel atound 9am, I had just arrived from a 21-hour flight and was so tired. The hotel staff greeted me really warmly. I told them that I was so tired and asked them for help if they have any available room to be settled earlier than check-in time. They told me that they can do this but need some time to clean up the room, I was so hungry and somehow they felt this, and told me that their buffet breakfast is still available. So they offered me a really nice breakfast and after that my room was ready. With this said, I would like say thank you very very much for all their warm services and especially for Receptionist Mr. Cengiz. ❤️❤️❤️
Ipek
augusti 2024
The staff were very friendly and accommodating. The location is excellent for all the major sights in Istanbul including the blue mosque, Sophia Haggia, Basilica Cistern, Topkapi Palace and the Grand Bazaar. The breakfast was delicious and there was so much choice. We were also offered free tea and coffee throughout the day. I couldn't have asked for more from the hotel and staff.
James
september 2024
It is a small and cozy hotel located in the heart of Istanbul's historic center, very close to Hagia Sophia, the Hippodrome, and the Blue Mosque. The most outstanding feature is the kindness and helpfulness of the staff, always willing to make your stay as pleasant as possible. On the day of our check-out, we had to leave at dawn because our flight was very early. They kindly offered to prepare some sandwiches and fruit for our journey, which was greatly appreciated. A special mention to Enes and Faluh at the reception, but everyone is amazing!
Javigald
februari 2025
The hotel is close to the Old Town, the sights such as the Aia Sofia Mosque, the Blue Mosque and the Topkapi were a 10-minute walk away, and the Grand Bazaar was a comfortable 20-minute walk away. There are many restaurants in the area, with a large selection. I contacted the hotel about the airport transfer, and they were already waiting for us upon our arrival. At check-in, while we filled out the paperwork, we were given coffee and water. Our room faced the sea, it was clean and looked much better than the pictures. The breakfast was varied and delicious, the little waitress was kind and attentive, constantly replenishing the stock. The staff are helpful, friendly, always smiling. There was a lady working at the reception, she was very charming. The transfer for the trip home was also organized, the reception called me on the phone in the morning to ask if I had requested the transfer for 8 o'clock, which was on time. The rooms were cleaned every day, fresh water was always prepared, and we received fruit and small sweets for the afternoon. I wholeheartedly recommend the hotel to everyone. Thank you for your hospitality.
Dr
februari 2024
Everything perfect, the service was top. We had a small roof which did not have much sun light but this is what we paid for. Nevertheless it was well worth the value. Thank you to the Sultan Hamit Team!
Bilaal
november 2024
Staff was super friendly and helpful, all of them! The location is also very good, everything was clean, the bathroom was also fine. The breakfast was good and very complete, but I was hoping for menemen (turkish eggs) but they didn’t have :(
Sergio
november 2023
The location was great - only ~ 5 min walk to Hagia Sofia. Lots of restaurants and markets nearby (although Sultanhamet area is expensive). We had deluxe rooms on top floor - very comfortable, great view, we didn't hear any outside noise.
Edna
juli 2024
The hotel staff are very welcoming and helpful! The neighbourhood is only 5min to main attraction in Istanbul (e.g., Topkapi, Hagia Sophia) but very quiet, safe and relaxing. It’s easy to walk to most places of interest from there. The room was very clean when we arrived. The breakfast has a large selection for different tastes and cultural preferences. The hotel gives away free bottles of water (as much as you like and at any point in the day) as it’s not advisable to drink tap water in Istanbul.
Felipe
april 2025
Wonderful staff really made our stay, thank you.
Helen
september 2024
Location is great, facilities are decent. The staff was super nice and kind, especially a guy named Enes (if I am not mistaken). They always jump to help and they’re really friendly. I didn’t try the food in hotel so I can’t judge. They’re very clean although you can see some fungus buildup in the shower. But it is well maintained by cleaning staff. They helped me arrange taxi for my way back. Really the people are the best asset this hotel has. And cleanliness is a BIG PLUS, because I found hotels in Istanbul to be not clean very often.
Aisa
april 2025